As soon as your return has been processed by our warehouse, we’ll email you to let you know.

In the unlikely event that you don’t receive this email within 10 days of posting your parcel to us, please get in touch with our Customer Services Team and we’ll get back to you as soon as possible.

If you have returned your parcel using Recorded Delivery or another service that can be tracked, please give us the reference number when you contact us.